I am a meany

*phone rings*
ME:Hello?
*crackly line, call centre noises*
ME:Hello?
Hello Ma'am I'm calling from accident insu..
ME:Hello?
Hello Ma'am?
ME:Hello? Grandma Is that you?
No Ma'am, I'm calling from
ME:Grandma, are you okay? Do you need me to come over?
Ma'am, I'm calling from
ME:Hello? 
*click*